Anywho, on to the matter at hand. If you missed Part I or Part II of this article just click the appropriate link. Otherwise continue reading and see the exciting conclusion to the New Coke story.
After the fallout from New Coke’s disastrous introduction, Coke had a big problem. How do they market two Cokes? Coke Classic didn’t need any marketing as the brand now sold itself, but what about New Coke? It could no longer use the slogan “The Best Just Got Better”, so, what to do? Coke decided to market New Coke to their lowest performing demographic, kids and teens. Ads for Coke included Max Headroom in fast talking commercials berating Pepsi for lack of originality. These ads did fairly well and were well recognized, but sales of New Coke couldn’t recover from the beating the drink got over the summer. The writing was on the wall for New Coke.
In 1992, New Coke was re-branded Coke II in hopes that it might refresh interest. It didn’t and by 2002, the drink was pretty much eliminated from all but the smallest markets. Supposedly, Coke II can still be found in stores and vending machines in smaller markets like Micronesia and American Samoa. Though New Coke is considered near dead, it will never truly die. CEO Goizueta still preferred New Coke so he continued to have it produced for his own consumption until right before his death. You only have to mention New Coke to somebody and they immediately know what you are talking about. It’s not just a drink anymore, New Coke refers to a mistake so disastrous, one may never recover. It’s part of the pop culture lexicon.Years after New Coke’s birth and supposed death, urban legends continue to swirl around it. There are people that believe that Coke orchestrated the whole New Coke failure to breathe life back into Coca-Cola’s flagging sales. While the end result may have done just that, I think Coke President Donald Keough said it best when asked about that very scenario. His answer: “We're not that dumb, and we're not that smart”. Well said.
What do you think? I really want to know. Email me or comment on this article and let me know what you thought of New Coke and if your views have changed since then. Till then, drink what you like and like what you drink.
Fun Coke/Pepsi Commercials:
1. New Coke Commercial featuring Max Headroom
2. One of a series of Pepsi commercials from the '90s featuring Hallie Eisenberg and a member of the Sopranos cast
3. This is a Cherry 7-up commercial I remember from the early '90s starring Matt LeBlanc, pre-Friends
4. Another classic 7-up commercial -- Make 7 UP YOURS!!!
Welcome to Part II of The Saga of New Coke. If you missed Part I, then just
That New Coke was a complete failure from day one is the common misconception. By and large, people really liked the new formulation and continued buying Coke in their usual amounts. Where the discourse began was in the Southeast, where Coke was originally formulated and sold back in the late 1800s. People were reacting to the fact that Coke was changed, not to the bad taste of New Coke. Most of the protestors didn’t even drink soda, much less Coke; they just didn’t like the idea of Coke changing something that apparently meant something to them. The interesting thing is, if Coke, before the change, would have meant enough to these people to buy it, then the company wouldn’t have changed the formula in the first place. It’s your classic Catch-22. Due to the extremely vocal minority, it became “chic” to bash New Coke. Protestors were so vocal about not liking New Coke that anyone who did like the new formula would be scared to say so. These “coke crazies” as I call them, formed a group called Old Cola Drinkers of America which lobbied The Coca Cola Company to reintroduce the original formula. They even tried to levy a class action lawsuit against Coke (wha-huh?!) but the case was thrown out by a judge (sometimes the legal system works). People continued to be so outraged at the new formula that they were trying to obtain cases of original Coca-Cola from overseas as New Coke had not been introduced over there yet. The Coca-Cola Company was at a loss for the huge debacle they had created for themselves.